Details

Asset Version: 1.0.0
Last Published: Oct 27, 2026
By: HCL Volt MX Team
Amazon Bedrock AgentCore is a modular AWS platform for building, deploying, operating, and governing production AI agents. The sample application demonstrates an IT Helpdesk Assistant that lets employees submit IT issues, receive AI-guided troubleshooting help, save useful context to memory, and resume previous conversations.
Requirements
- HCL Volt MX Iris
- HCL Volt MX Foundry
Devices
Platforms
Features:
- Managed RAG: Build Retrieval-Augmented Generation (RAG) applications without managing the underlying retrieval infrastructure, vector databases, or indexing pipelines.
- Data ingestion & processing: Ingest data from sources such as Amazon S3 and supported enterprise data sources, with built-in document parsing, chunking, embedding, and indexing capabilities.
- Semantic & vector search: Retrieve relevant information from enterprise data using semantic and vector-based search capabilities.
- Metadata filtering: Filter retrieval results using document metadata to provide more precise and context-aware results.
- Integration with foundation models: Connect retrieved knowledge with Amazon Bedrock foundation models to build context-aware AI applications and chatbots.